Call us:


Blog Details

Who Called Me From This Number? UAE Mystery of Unknown Calls

Who Called Me From This Number? Unraveling the Mystery of Unknown Calls in the UAE

In today’s interconnected world, receiving calls from unknown numbers has become an everyday occurrence, and the UAE is no exception. From the buzz of a ringing phone displaying an unfamiliar number to the curiosity and sometimes apprehension it brings, these calls can interrupt our daily lives. While some of these calls are harmless, such as a wrong number or a legitimate business inquiry, others may not be as benign. The increase in phone scams, phishing attempts, and relentless telemarketing has made it crucial for residents in the UAE to be able to identify who is on the other end of the line.

The ability to discern the nature of an unknown call is more than just a matter of satisfying curiosity; it’s a critical aspect of personal safety and digital security. In this blog post, we will explore the rising trend of unknown calls in the UAE, the potential risks associated with them, and effective strategies to identify unknown callers. We’ll also provide practical advice on how to handle suspicious calls and protect yourself from unwanted communication. Whether you’re a long-time resident or a newcomer to the UAE, understanding how to manage and investigate unknown calls is an essential skill in our increasingly connected world.

The Rising Trend of Unknown Calls in the UAE

The United Arab Emirates, like many parts of the world, is witnessing a significant upsurge in the number of unknown calls received by its residents. This increasing trend is not just a mere inconvenience but a reflection of a larger global shift towards more frequent and diverse telephonic communications. These unknown calls in the UAE range from benign causes such as wrong numbers or legitimate business inquiries to more unsettling ones like persistent telemarketers, automated robocalls, and, worryingly, scam and phishing attempts.

One of the key drivers of this rise in unknown calls is the proliferation of advanced telecommunication technologies and the ease of making international calls. Scammers and telemarketers alike exploit these technologies to reach a broad audience at a low cost. In the UAE, where a significant portion of the population comprises expatriates, there’s also a higher likelihood of receiving international calls, which often appear as unknown numbers.

Scam calls, in particular, have become a notable concern. These calls often involve fraudsters posing as representatives from legitimate institutions, attempting to deceive individuals into revealing sensitive personal and financial information. The tactics employed in these scams can be sophisticated, making them harder to immediately identify as fraudulent. From promises of unrealistic financial gains to threats of legal action, the diversity and creativity of these scams are constantly evolving.

Telemarketers also contribute to the surge in unknown calls. Despite regulations aimed at curbing unsolicited marketing calls, many businesses continue to use cold calling as a strategy to reach potential customers. These calls, often made from masked or unlisted numbers, add to the volume of unknown calls received by residents in the UAE.

The rise in unknown calls is more than just a statistic; it has real implications for the daily lives of people. It raises concerns about privacy, security, and the overall nuisance of having to deal with persistent and unwanted communication. Understanding this rising trend is the first step in developing effective strategies to manage these calls, a topic which will be further explored in the subsequent sections of this blog.

Potential Risks of Answering Unknown Calls

Engaging with unknown callers, particularly in the UAE where this phenomenon is on the rise, carries potential risks that residents should be aware of. While the curiosity to know who is on the other end of the line might be strong, caution is advised. Here are some of the risks associated with answering calls from unknown numbers:

  1. Scams and Fraudulent Activities:
    • The most alarming risk comes from scam calls. Fraudsters often use unknown numbers to execute various scams, including impersonating officials, offering fake prizes or deals, or claiming to be from a bank or a legal institution.
    • They might attempt to extract personal information, such as bank account details, credit card numbers, or national identification numbers, under false pretenses.
  2. Phishing Attempts:
    • Phishing via phone calls, also known as vishing, is a tactic where scammers attempt to trick individuals into divulging sensitive information. They might pose as legitimate entities, seeking details under the guise of verifying accounts or offering help with security issues.
    • The information gleaned from such conversations can be used for identity theft or unauthorized access to financial accounts.
  3. Telemarketing and Unsolicited Sales Calls:
    • While not always malicious, telemarketing calls can be intrusive and time-consuming. These calls are often made by companies or call centers trying to sell products or services.
    • The persistent nature of these calls can be a nuisance, disrupting daily routines and invading personal time.
  4. Malware Risks:
    • In some sophisticated scams, individuals might be directed to a website or asked to download an application that can infect their device with malware.
    • Such malware can compromise personal data stored on the device and even track future activities.
  5. Emotional and Mental Stress:
    • Repeated unsolicited calls can cause stress, anxiety, and discomfort, particularly if they are persistent or occur at odd hours.
    • For the elderly or vulnerable individuals, these calls can be particularly distressing and confusing.
  6. Wasted Time and Resources:
    • Engaging with unknown callers can lead to a significant waste of time, which can be frustrating and counterproductive.
    • For businesses, these calls can interrupt workflow and reduce overall productivity.

How to Identify Unknown Callers?

Identifying unknown callers is a crucial step in safeguarding your privacy and security. In the UAE, where the influx of such calls is notable, being able to discern the identity of an unknown caller can provide peace of mind and protect you from potential risks. Fortunately, there are both free and paid options available, including various apps, to assist in this process.

1. Free Options:

  • Reverse Phone Lookup Websites: These websites allow you to enter a phone number and retrieve information about the caller. While basic information is often available for free, more detailed data might require a payment.
  • Online Search Engines: Simply entering the phone number into a search engine can sometimes yield results, especially if the number belongs to a business or has been reported online in relation to scams.
  • Social Media Platforms: Some social media networks allow you to search for phone numbers. If the number is associated with a profile, you might be able to identify the caller.
  • Community Forums and Websites: Websites where users report and discuss unknown numbers can be useful. These platforms often feature comments from others who have received calls from the same number, offering insights into the caller’s identity or intent.

2. Paid Options:

  • Advanced Reverse Phone Lookup Services: While basic services are free, some websites offer more comprehensive background information for a fee. These services can provide detailed data, including the caller’s full name, address history, and even criminal records in some cases.
  • Subscription-Based Caller ID Services: These services offer enhanced caller identification features and are often more reliable in providing accurate information about unknown numbers.

3. Mobile Apps:

  • Caller ID and Spam Blocking Apps: Apps like Truecaller, Hiya, and CallApp are popular choices. They offer caller ID services, spam detection, and the ability to block unwanted calls. While basic functions are free, they may offer additional features in their paid versions.
  • Security Apps with Caller ID Features: Some comprehensive security apps for smartphones also include caller identification and anti-spam features as part of their service package.

4. Telecom Service Provider Tools:

  • Network-Based Caller ID Services: Some UAE telecom providers offer their own caller ID services, which can be subscribed to for a monthly fee. These services are integrated with your phone service and can offer real-time caller identification.

5. Customizing Phone Settings:

  • Built-In Caller ID Features: Modern smartphones often have built-in caller ID features that can be enabled in the settings. While not as comprehensive as dedicated apps, they can provide basic caller information.

When choosing how to identify unknown callers, consider the frequency and nature of the unknown calls you receive. Free options and apps are usually sufficient for general use, but if you find yourself frequently targeted by spam or scam calls, a paid service might offer the comprehensive protection you need. Regardless of the option you choose, staying informed and cautious is key to protecting yourself from the risks associated with unknown callers.

Steps to Take After Receiving a Suspicious Call

If you suspect that a call is a scam or a phishing attempt, the first rule is not to provide any personal information. It’s advisable to end the call immediately and report the number to the local authorities or your telecom provider. Many telecom operators in the UAE have mechanisms for reporting and blocking suspicious numbers, helping to reduce the likelihood of future malicious calls.

Protecting Yourself From Unwanted Calls

Dealing with unwanted calls can be a significant nuisance, especially in the UAE where the frequency of such calls is on the rise. Protecting yourself from these calls not only saves you from potential scams and disturbances but also ensures your peace of mind. Here are several effective strategies to minimize or eliminate unwanted calls:

  1. Use Call Blocking Features on Your Phone:
    • Modern smartphones typically have built-in call blocking features. You can directly block specific numbers, preventing them from calling you again.
    • Some phones also allow you to block calls from unknown numbers or those not in your contact list.
  2. Install Call Blocking and Identification Apps:
    • Apps like Truecaller, Hiya, or CallApp can identify incoming calls and provide you with the option to block spam and unknown numbers automatically.
    • These apps maintain a database of known spam numbers and alert you when a potentially unwanted call is incoming.
  3. Register with a Do Not Call List (If Available):
    • Check if the UAE offers a ‘Do Not Call’ registry where you can list your number to avoid telemarketing calls.
    • Such registries are designed to prevent businesses from making unsolicited sales calls to the numbers listed on them.
  4. Be Cautious with Your Phone Number:
    • Avoid sharing your phone number unnecessarily, especially on public platforms and websites.
    • Be mindful when filling out forms or surveys and check if there’s an option to opt-out of marketing calls.
  5. Report Persistent Unwanted Calls:
    • If you receive repeated unwanted calls, report them to your telecom service provider. They might have mechanisms to block these numbers or take further action.
    • In cases of harassment or scam attempts, consider reporting the incident to the local authorities for further investigation.
  6. Enable Network-Based Call Blocking Services:
    • Some telecom providers in the UAE offer services that can identify and block spam calls at the network level.
    • Contact your service provider to inquire about such services and how to activate them.
  7. Educate Yourself About Common Scams:
    • Being aware of common phone scams can help you identify suspicious calls early on.
    • The UAE government and various consumer protection agencies often provide information about known scams.
  8. Avoid Answering Unknown Numbers:
    • If you receive a call from an unknown number, it’s generally safer not to answer it, especially if the call is from an unfamiliar country code.
    • If it’s a legitimate call, the caller will likely leave a message or find another way to contact you.

By implementing these measures, you can significantly reduce the number of unwanted calls you receive and protect yourself from potential risks. Remember, staying vigilant and proactive is key to safeguarding your privacy and well-being in the realm of telecommunication.

Understanding Your Rights and Telecom Policies in the UAE

The UAE has regulations and policies in place to protect consumers from unsolicited calls and maintain privacy. Familiarizing yourself with these policies can empower you to take action against unwanted calls. In case of persistent issues, reaching out to regulatory bodies can provide further assistance and avenues for official complaints.


Dealing with unknown calls in the UAE requires a mix of vigilance, awareness, and proactive measures. By understanding the nature of these calls, utilizing tools for identification, and knowing your rights, you can significantly reduce your exposure to potential risks. Remember, staying informed and cautious is your first line of defense in the digital age.

× Let Us help you!