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How To Get Dewa Account Number From Premise Number

Looking to obtain your Dewa account number using your premise number? Look no further! In this guide, we will walk you through the simple steps to retrieve your Dewa account number hassle-free.

If you have ever found yourself in the predicament of needing your Dewa account number but not knowing where to find it, you’re not alone. Many Dewa customers face this issue, especially when dealing with paperwork or online transactions. Fortunately, the process of obtaining your Dewa account number from your premise number is straightforward and can be done in just a few simple steps. Stay tuned as we guide you through the process and help you get your Dewa account number in no time.

1. How can I obtain my DEWA account number from my premise number?

To obtain your DEWA account number from your premise number, you can follow these steps:

  1. Contact DEWA’s customer service: You can call DEWA’s customer service hotline and provide them with your premise number. They will assist you in retrieving your DEWA account number.
  2. Visit a DEWA Customer Happiness Center: You can visit one of DEWA’s Customer Happiness Centers and provide them with your premise number. The staff will help you retrieve your account number.

It is important to have your premise number ready when contacting DEWA to ensure a smooth and efficient process.

2. Can I find my DEWA account number online?

Yes, you can find your DEWA account number online. DEWA provides an online portal where you can access your account details, including your account number. Here’s how:

  1. Visit DEWA’s official website.
  2. Login to your account using your registered username and password.
  3. Once logged in, navigate to the account section, where you will find your account number along with other account details.

If you haven’t registered for an online account yet, you can easily create one by following the instructions provided on DEWA’s website.

3. What documents do I need to provide to obtain my DEWA account number?

To obtain your DEWA account number, you typically need to provide the following documents:

  • Emirates ID or passport (for identification purposes)
  • Tenancy contract or ownership document of the premise
  • Valid contact details (phone number, email address, etc.)

Make sure to have these documents ready when contacting DEWA or visiting their Customer Happiness Centers to expedite the process.

4. Can I get my DEWA account number through email?

While DEWA may not provide your account number directly through email, you can contact DEWA’s customer service via email and request your account number. Here’s what you can do:

  1. Compose an email to DEWA’s customer service email address.
  2. Provide your premise number and explain that you need your account number.
  3. Attach any necessary documents, such as a copy of your tenancy contract or ownership document, to verify your identity.
  4. Send the email and wait for a response from DEWA’s customer service team. They will provide you with the necessary information.

Remember to provide accurate and complete information in your email to ensure a prompt response from DEWA.

5. Can I find my DEWA account number on my utility bill?

Yes, your DEWA account number is typically mentioned on your utility bill. To find it, follow these steps:

  1. Retrieve a recent copy of your DEWA utility bill.
  2. Look for the account details section on the bill.
  3. Your DEWA account number should be clearly mentioned in this section.

If you are unable to locate your account number on the bill or have any doubts, you can always contact DEWA’s customer service for assistance.


In conclusion, obtaining the Dewa account number from the premise number is a straightforward process that requires following a few essential steps. Firstly, it is crucial to contact Dewa’s customer service through their helpline or online portal, providing them with the premise number and any necessary details. The Dewa representative will then verify the information and assist in retrieving the account number associated with the premises.

Additionally, it is important to ensure that all required documents, such as identification proof and tenancy agreement, are readily available when contacting Dewa. This will help expedite the process and prevent any unnecessary delays. By following these steps and cooperating with Dewa’s customer service, individuals can easily obtain their Dewa account number from the premise number, gaining access to essential services and managing their utility payments efficiently.

In summary, by engaging with Dewa’s customer service and providing the necessary information and documentation, individuals can swiftly obtain their Dewa account number from the premise number. This process ensures a seamless experience in managing utility services and facilitates timely payments.

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