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How To Cancel Dewa And Ejari

Are you looking for a hassle-free way to cancel your DEWA and Ejari services? Look no further! In this guide, we will walk you through the step-by-step process of cancelling your DEWA and Ejari subscriptions, ensuring a smooth and seamless experience. Whether you’re moving out of Dubai or simply no longer require these services, we’ve got you covered. Say goodbye to the stress of cancellation paperwork and let us show you how to cancel DEWA and Ejari effortlessly.

Canceling DEWA and Ejari services can sometimes feel like a daunting task, but with our expert guidance, it doesn’t have to be. We understand that your time is valuable, which is why we have simplified the cancellation process into easy-to-follow steps. From gathering the necessary documents to submitting your cancellation request, we will provide you with all the information you need to successfully terminate your DEWA and Ejari subscriptions. Let us take the guesswork out of cancelling so you can focus on what matters most to you.

1. How can I cancel my DEWA and Ejari services?

To cancel your DEWA (Dubai Electricity and Water Authority) and Ejari services, you need to follow a few steps. First, contact DEWA customer service and inform them about your intention to cancel the services. They will guide you through the cancellation process.

Once you have informed DEWA, you will need to cancel your Ejari contract. To do this, you can visit the Ejari website or one of their authorized centers. Provide the necessary documents and pay any outstanding fees or fines. The Ejari team will assist you in canceling the contract.

2. What documents do I need to cancel DEWA and Ejari?

When canceling DEWA and Ejari services, you will typically need the following documents:

  • Copy of your passport or Emirates ID
  • Tenancy contract termination letter or notice
  • DEWA final bill settlement receipt
  • Ejari certificate cancellation request form

Make sure to have these documents ready before proceeding with the cancellation process.

3. Can I cancel DEWA and Ejari online?

Yes, you can cancel your DEWA and Ejari services online. DEWA provides an online portal where you can submit your cancellation request. You will need to create an account, provide the necessary details, and upload the required documents. Once your request is processed, DEWA will send you a confirmation email.

Similarly, you can cancel your Ejari contract online through the official Ejari website. Fill out the cancellation request form, attach the required documents, and submit your request. The Ejari team will review your application and notify you of the cancellation.

4. Is there a cancellation fee for DEWA and Ejari?

DEWA does not charge a specific cancellation fee. However, you may have to pay any outstanding bills or fines before canceling the services. Make sure to settle all dues to avoid any complications during the cancellation process.

For Ejari, there might be a cancellation fee depending on the terms and conditions of your tenancy contract. Check your contract or consult with the Ejari team to determine if any cancellation fees apply in your case.

5. How long does it take to cancel DEWA and Ejari?

The time it takes to cancel DEWA and Ejari services can vary. Typically, it takes a few business days to process the cancellation request and receive a confirmation from DEWA.

For Ejari, the cancellation process may take longer, depending on the workload and the completeness of your documents. It is advisable to initiate the cancellation process well in advance to ensure a smooth transition.

6. Can I cancel DEWA and Ejari before the tenancy contract ends?

Yes, you can cancel DEWA and Ejari before the tenancy contract ends. However, you may be subject to certain terms and conditions mentioned in your contract. It is recommended to review your tenancy agreement or consult with your landlord before proceeding with the cancellation.

Keep in mind that canceling DEWA and Ejari before your tenancy contract ends may also affect your security deposit refund. Discuss this with your landlord or real estate agent to understand the implications.

7. What should I do with the DEWA meter readings before cancellation?

Before canceling DEWA services, make sure to take the final meter readings. This will help determine your final bill and avoid any disputes regarding electricity and water consumption.

You can provide the meter readings to DEWA through their online portal, customer service hotline, or by visiting one of their customer happiness centers. DEWA will calculate your final bill based on these readings.

8. Can I transfer my DEWA and Ejari to a new tenant instead of canceling?

Yes, instead of canceling your DEWA and Ejari services, you can transfer them to a new tenant if you are moving out of a rented property. This can be done through the Ejari website or authorized centers.

Ensure that the new tenant meets the requirements and completes the necessary paperwork for the transfer. Once the transfer is processed, the new tenant will be responsible for the DEWA and Ejari services.

9. What happens to my security deposit after canceling DEWA and Ejari?

After canceling DEWA and Ejari services, your security deposit should be refunded to you. The refund process may vary depending on your tenancy agreement and the terms set by your landlord or real estate agent.

Typically, the security deposit refund is initiated within a specific timeframe after the cancellation. Make sure to provide accurate bank account details to receive the refund smoothly.

10. Can I cancel DEWA and Ejari if I have outstanding bills?

It is advisable to settle any outstanding bills before canceling DEWA and Ejari services. Outstanding bills can cause complications during the cancellation process and delay the completion of the cancellation request.

Contact DEWA customer service to inquire about any pending bills and settle them as soon as possible. Once all dues are cleared, you can proceed with the cancellation process smoothly.


In conclusion, canceling DEWA and Ejari requires a few essential steps to ensure a smooth process. Firstly, it is crucial to settle all outstanding dues with DEWA, including any pending bills or fees. This can be done by visiting their customer service centers or through their online portal. Once the dues are cleared, the DEWA account can be closed.

Next, to cancel Ejari, the tenant and landlord need to reach an agreement on terminating the lease contract. The Ejari cancellation form should be completed accurately with all required details and signatures. This form needs to be submitted to the Ejari office along with supporting documents, such as a copy of the tenant’s passport and visa, as well as the original tenancy contract.

After submitting the cancellation form, it is advisable to follow up with the Ejari office to ensure the process is completed successfully. Once both DEWA and Ejari are canceled, it is essential to inform the landlord and arrange for a final inspection of the property to ensure that everything is in order.

By following these steps, tenants can effectively cancel DEWA and Ejari, ensuring a hassle-free transition out of the rented property.

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